When it comes to Delivery, there is policy and there are solutions
Our common sense approach helps us get to “yes” faster
Whether you are getting ready to leave the hospital or living anywhere in Winnipeg, Manitoba, Northwest Ontario or even Nunavut – we can deliver from any one of our locations.
Most things we can deliver free of charge. Items heavier than 2.5kgs (5 lbs) will incure a shipping charge but we will find the least expensive shipping method, make all the arrangements and charge you only the actual cost. If there is a program in your area that will cover the cost of shipping, let us know and we will make arrangements to charge shipping to the program with their authorization.
On-time delivery Promise
We say what we can do, and we do what we say. Be assured every effort will be made to honour our commitments for delivery, because we understand the challenges of remote living.
Emergency Shipping
When the closest hospital is a Medivac away, emergency services is a must. Our well established logistics ensures quick actions that will produce real results. In most cases, we can get your emergency orders delivered within 12-24hrs.
Safety and the delivery process.
Our closed chain of custody whether through delivery to facilities or direct to patients ensures safety and accountability every step of the way. For healthcare facilities, our custom designed packing slips save time by ensuring the receiver is verifying package contents rather than prescriptions and reduces the time to receive a shipment by 80%. For our direct delivery clients SpiritRx utilizes Canada Post, the only federally regulated delivery company in Canada.
Signature
Whether direct to patient or cargo shipping to healthcare facilities, our signature chain ensures the documentation of the hand-off of the item at delivery. In both cases, the name of the signatory is recorded as well as the signature.
Tracking, delivery updates and delivery confirmation
For shipments through Canada Post, both shipper and recipient can track delivery progress with a unique tracking number. You can also track from Canada Post’s mobile app or receive email notifications. For cargo shipments our track and trace department can advise you of the shipping status of every package in transit.
Need to track your package?
Call us at 1-877-612-2132 ext. 235 or if you have a tracking number click the Canada Post icon
